About this role
About the Team
At DoorDash, our mission is to grow and empower local economies. We believe that brand and creativity play a critical role in making that mission real for every customer, merchant, and dasher we serve. The Brand & Creative team plays a critical role in achieving that mission by earning an outsized share of people’s attention and engagement. We are not here to blend in, but to stand out: to spark conversations, shape culture, earn attention and deepen connections.
We are a team of strategists, creatives, producers, marketers, and operators working together to turn business objectives into bold, effective, and emotionally resonant creative. We operate at the intersection of short-term impact and long-term brand building, ensuring every execution drives immediate results while strengthening how people feel about DoorDash over time. We believe that creativity is a business tool, and that when it's applied with focus, it drives not just awareness, but growth. This team owns the development, delivery, and evolution of the brand across every touchpoint, from major campaigns to always-on content.
Brand & Creative Operations is the connective hub of the Brand & Creative org. Our team — Business Leads and Creative Operations — creates the conditions for great work: ensuring every project is strategically grounded, operationally sound, on-brand and creatively excellent. We’re embedded partners to Marketing, shaping how creative connects to marketing strategy, amplifies impact, and drives growth across the business.
About the Role
The Sr. Creative Project Manager (I5) is the operational driver who moves the creative work from brief to delivery – connecting Creative, Production, Business Leads, Resourcing, Integrated Marketing and Channel teams with the clarity and momentum each project needs. You own the project plan, timeline, status and execution for a portfolio of projects. You bring strong PM discipline, production savvy, and a genuine appetite for improving how creative work gets done. This role manages a portfolio of 10-20 projects in a quarter spanning quick-turn content, paid social, digital and CRM campaigns, to large integrated campaigns, across all DoorDash audiences.
What You’ll Do
• Work closely with the Brand & Creative teams (including Creative, Social, Brand Partnerships) and Cross-functional Partners (including Integrated Marketing, Media) – driving effective and efficient projects from start to finish.
• Own project intake end-to-end; build timelines, confirm resource assignments with the Creative Ops Lead and Business Lead, surface timing risks early, and hold the line on brief quality before any work kicks off.
• Manage asset production and delivery, ensuring brand consistency and legal compliance, overseeing QA, and coordinating delivery to trafficking.
• Own project health reporting: maintain objective status in real time, lead wee