About this role
About the Role
As a Strategic Engagement Manager within our Product & Technology organization, you will serve as a strategic liaison and the connective tissue between the AMP organization, our high-priority enterprise customers, and our global delivery partners.
This is a non-technical, highly strategic enablement role designed to streamline execution, manage the rhythm of business, and maximize relationship health for AMP initiatives.In this role, you will not carry a commercial or sales quota. Instead, you will act as a dedicated advocate and an internal connector—collaborating directly with Delivery, Sales, and Product leadership to unlock new opportunities, synthesize market insights, and ensure absolute cross-functional accountability across our critical AMP accounts and partnerships.
Core Responsibilities
• Help prepare for high-priority customer and partner meetings — crafting thoughtful briefings, coordinating input from internal stakeholders, and ensuring clear follow-up and accountability
• Join customer and partner meetings acting as an advocate for the customer and a connector between the Delivery, Sales, and Product teams
• Build a deep understanding of MongoDB’s strategic accounts, identifying patterns, opportunities, and challenges that inform company strategy
• Proactively monitor customer and partner announcements, market developments, and industry signals to identify moments where MongoDB can re-engage strategically. Surface relevant insights to help initiate timely outreach to executive customer or partner stakeholders
• Help define consistent reporting of ongoing projects, status and implementation
What Success Looks Like
• First 30 Days: Foundation & Alignment
• Deep Product & Account Familiarity: Complete onboarding to deeply understand MongoDB's strategic accounts, partner ecosystem, and internal delivery workflows
• Relationship Building: Establish strong working relationships with key stakeholders across Sales, Account Executives, Delivery, and Customer Success teams
• Operational Baseline: Assume responsibility for tracking ongoing projects and start defining a consistent reporting structure for implementation status
• First 90 Days: Operational Excellence
• Meeting Readiness: Independently craft comprehensive briefing materials and coordinate internal stakeholder alignment for high-priority customer and partner meetings
• Cross-Functional Orchestration: Serve as an active connector during client sessions, ensuring clear accountability and swift post-meeting follow-up
• Market Intelligence: Establish a proactive monitoring cadence for partner announcements and industry signals, successfully identifying new strategic re-engagement windows
• First Year: Strategic Impact
• Reference & Partner Enablement: Successfully orchestrate the cross-functional coordination required to advance key strategic accounts into fully referenceable champions
• Account Acceleration: Directly contribute