About this role
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Staff Software Engineer - AI Security to join our team. This is a Hybrid role based in San Jose, CA, reporting to the Director, Software Engineering in the Engineering department. We are building security products that enable organizations to adopt AI applications and agents safely and at scale. As a Staff Software Engineer, you will take ownership of complex engineering challenges, build secure and scalable systems, and raise the technical bar through hands-on execution and collaboration.
What you’ll do (Role Expectations)
• Define technical direction and architecture for major areas of the product
• Lead high-impact initiatives that span multiple teams and system boundaries
• Turn ambiguous product and security challenges into clear, executable engineering strategies
• Establish standards for secure, reliable, scalable, and maintainable systems
• Identify systemic risks, architectural gaps, and investments needed for long-term growth
Who You Are (Success Profile)
• You thrive in ambiguity. You build the path as you walk it, viewing ambiguity not as a hindrance but as raw material to create impactful solutions.
• You act like an owner. Your passion for the mission fuels your bias for action, seamlessly navigating between high-level strategy and hands-on execution.
• You are a problem-solver. You are energized by complex challenges and finding elegant solutions that deliver maximum value.
• You are a high-trust collaborator. You build strong relationships through clear feedback, respect