About this role
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.
We’re Celonis, the global leader in Process Intelligence technology and one of the world’s fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes — and for that, we need your help. Care to join us?
The Team: The North America Revenue Strategy & Operations team is the operational engine behind Celonis’s go-to-market success in our highest potential market. By unifying operations, analytics, and reporting infrastructure into a single, consistent model, the team eliminates friction, drives alignment, and gives our GTM organizations the data-driven foundation they need to scale. This role sits on the Revenue Strategy & Operations team as a dedicated business partner to the Value Engineering and Services organizations — embedding with their leaders to bring operational rigor, clean data, and a steady cadence to how those teams run.
The Role: Based in our Raleigh hub, you are part of the operational engine that keeps North America Value Engineering and Services running. You’ll work in partnership with a senior operations leader who will mentor you as you take ownership of specific areas. These may include, but not limited to: activity and capacity tracking, performance reporting, pipeline hygiene, recurring leadership cadences, and strategic initiatives. It’s a hands-on, high-impact role: you’ll turn scattered inputs into a clear, reliable operating picture, collaborating directly with VP+ leaders every week, and help the function get smarter over time by leveraging multiple AI GTM capabilities. Your goal will be to not only to make recurring work faster and more scalable, but to drive simplification for the field and unlock productivity gains.
The work you’ll do:
• Run the operational rhythm: Support the day-to-day operating cadence of the Value Engineering and Services organizations - activity tracking, capacity reporting, and engagement pipeline hygiene across the field organization.
• Own dashboards and scorecards: Maintain and update VE performance dashboards and operational scorecards on a weekly cadence, ensuring data accuracy across Salesforce and internal reporting tools, and leveraging AIGTM capabilities to automate the upkeep and surface insight faster.
• Coordinate