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Full-time jobsthe United States

Technical Program Manager

taskrabbit · San Francisco, California, United States · Full-time

About this role

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

About the Role

Taskrabbit is maturing its engineering organization toward a scalable, secure, and compliant environment, anchored on three programs: Oncall Modernization, Cloud Infrastructure Modernization, and CIS IG1 compliance. Today, the operational "process tail" of these programs—audit evidence gathering, cross-departmental coordination, policy rollout, vulnerability SLA enforcement, and periodic reviews, is absorbed by our most senior technical talent. This is our first dedicated Infrastructure & Security TPM.

This role owns the program layer so our ICs and Engineering Managers can refocus on implementation, advisory, review, and architecture. You will drive CIS IG1 to sustained compliance, lead its expansion from engineering to the entire company, and build the foundation for IG2 and IG3. You will be the "air traffic controller" for security and infrastructure requests.

This is a high-visibility, foundational role with a direct mandate to build durable processes from the ground up. You will report to the Director of TPM and partner daily with our infrastructure and security leadership.

What You'll Do

Compliance & Security Program Ownership

• Own the end-to-end CIS IG1 program: intake, evidence collection, SLA enforcement, and periodic review cycles across all 18 control families

• Expand CIS controls from local engineering teams to the entire company, and build the roadmap for IG2 and IG3

• Maintain the CIS Crosswalk Tracker as a living record of audit readiness and control status

• Translate technical controls into actionable Jira workflows and enforceable remediation SLAs

• Manage the annual external Penetration Test program and track remediation of findings to closure

Governance & Intake

• Design and operate a centralized intake process for security and infrastructure requests, ensuring engineers work only on vetted, prioritized work

• Standardize access-granting workflow

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