About this role
About Faire
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
The Workplace Experience Manager owns the day-to-day experience of Faire’s San Francisco office experience - ensuring the workplace is reliable, well-run, and reflective of Faire’s culture, so teams can do their best work.
You’ll lead the daily operations for the SF office: managing vendors and the workplace budget, overseeing an on-site Workplace Concierge, providing light-touch IT support, and designing meaningful moments - from everyday touches to signature events - that reinforce Faire’s culture and priorities. This role blends hospitality with operational discipline and calls for both hands-on execution and systems thinking. You’ll partner closely with your leader on strategy, major budget tradeoffs, while owning how the office actually runs day-to-day.
This role reports to the Sr. Manager, Global Workplace Experience, and requires full-time presence in our San Francisco office five days per week.
What you’ll do
Workplace Operations & Facilities
• Own daily operations of the San Francisco office, ensuring the space is safe, clean, organized, and fully functional.
• Serve as the primary liaison to building management for facilities and maintenance; on-site point of contact for repairs, improvements, and vendor access
• Manage and direct the on-site Workplace Concierge and Mailroom Lead, setting clear priorities and service standards.
• Maintain office documentation and operational playbooks aligned with global standards.
• Monitor and respond to workplace-related requests (Jira, Slack, email) with urgency and follow-through.
Vendor Management & Budget Accountability
• Manage all workplace vendors (janitorial, porter, catered lunch & pantry program, plant services, mailroom, etc.), holding partners accountable to defined quality and service expectations.
• Own the San Francisco workplace budget, tracking budget vs. actuals and ensuring spend aligns with strategic priorities.
• Make thoughtful trade-offs to remain within budget while maintaining experience standards.
• Partner with Procurement and global Workplace leadership to drive consistency, efficiency, and smart cost management.
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