Canada-Based Staff Veterinarian
Location: Remote, Canada
Position Type: Full-Time
Expected Commitment: ~ 40 hours per week
About Vetster & The Role
Vetster expands access to veterinary care by connecting pet owners with licensed veterinarians through a digital platform that supports professional veterinary advice, diagnoses, treatment, and prescriptions.
Vetster is seeking an experienced Staff Veterinarian to provide high-quality virtual veterinary care through the Vetster platform. This is a primarily clinical, fully remote role. The Staff Veterinarian will maintain a consistent virtual appointment caseload, including Vetster marketplace appointments and consultations involving animals cared for through retail and strategic partnerships. In addition to scheduled appointments, the role includes continuity-of-care responsibilities, collaboration with Vetster ’s RVT team, and clinical input across other internal teams.
What You’ll Do
Provide Virtual Veterinary Care to Clients
- Provide virtual assessments, treatment recommendations, and prescriptions within applicable regulatory requirements through the Vetster platform.
- Identify cases requiring emergency or specialty care and recommend escalation.
Continuity of Care
- Serve as an Assigned Continuing Veterinarian when the originating Marketplace Veterinarian is unavailable, in accordance with applicable VCPR requirements.
- Review medical records and support continuity-of-care needs, including:
- Prescription renewals and fulfillment inquiries
- Follow-up questions related to established treatment plans
- Collaborate with the RVT team on escalated cases and cases requiring further review.
Clinical Expertise
- Provide practical clinical feedback to Product, Engineering, Operations, and other Vetster teams regarding workflows that affect veterinary care.
- Maintain knowledge of applicable state veterinary telemedicine laws, proposed legislative changes, VCPR requirements, and relevant regulatory changes.
Education & External Engagement
As mutually agreed upon and based on availability, the Staff Veterinarian may also:
- Participate in media, PR, and industry events.
- Contribute to educational content for pet owners and veterinarians.
Schedule & Caseload
This role requires an expected commitment of approximately 40 hours per week, inclusive of scheduled appointments, medical records, administrative time, continuity-of-care activities, internal meetings, and clinical follow-up.
- Appointments with clients are scheduled in 20-minute increments.
- The anticipated average caseload is approximately 12–16 appointments per day.
- Appointments are generally scheduled consecutively (varies by demand), with protected time given for meal breaks, medical records, and administrative responsibilities.
- Veterinarians have flexibility in establishing their schedule while also maintaining consistent Monday through Friday weekday availability.
- No routine nights, holidays, or on-call responsibilities are expected.
What You Bring
- 3+ years companion animal clinical experience with a DVM or VMD degree.
- Active veterinary licensure in good standing within Canada.
- Willingness and ability to obtain additional provincial licenses.
- Strong clinical judgment and ability to determine when virtual care is appropriate.
- Excellent written & verbal communication skills
- Strong medical record and documentation ability
- Ability to collaborate with veterinarians, RVTs, and cross-functional teams.
Previous experience in veterinary telemedicine or multi-province practice is considered an asset.
Licensure & Professional Expenses
Vetster will cover veterinary licenses and license renewals required for the role.
Remote Work & Travel
The veterinarian is responsible for providing and maintaining internet access and private workspace needed to perform the role.
Quarterly travel within Canada and/or the continental United States is exp