About this role
Change the way the world travels
Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.
Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
Team mission
GetYourGuide's Localization team plays a critical role in making travel experiences accessible and compelling for millions of travelers worldwide. We ensure that every piece of content resonates authentically with local markets while maintaining the highest quality standards. Our team combines deep linguistic expertise with cutting-edge technology to scale localization efficiently and effectively across GetYourGuide's global marketplace.
As our Senior Localization Specialist focused on Language Quality & AI, you will own our strategy for evaluating language quality, as well as testing and training AI models to help us achieve quality at scale.
This is a project-based role in which you will lead 1-3 major initiatives each quarter. Your work will directly support our global growth, requiring a blend of strategic thinking, creative problem-solving, and data-driven rigor to deliver measurable improvements.
Your mission
• Evaluate and train MT/AI models to continuously improve the output for different content types and make recommendations based on model effectiveness
• Define strategies for optimizing MT/AI models and determine the right allocation of MT/AIPE and human translation/review to achieve quality goals
• Design scalable quality measurement workflows, including integrations with TranslatedOS and automation
• Measure and report on language quality across 36+ languages and multiple content types (product, marketing, inventory), and establish quality benchmarks
• Analyze quality data (e.g. error patterns) and deliver insights into how quality levels impact users and business outcomes across different markets
• Partner with internal and external stakeholders (e.g., Engineering, Quality Account Managers) to align on MT architecture decisions
Your toolkit
• 3+ years evaluating and optimizing MT and AI models across different content types and languages for a tech company with a large global reach
• Experience with prompt engineering and fine-tuning LLMs for translation tasks
• Strong technical knowledge of localization, including translation management systems, quality evaluation frameworks, automation tools, and managing translation memories, style guides, style guides, and glossaries
• Proven ability to design and implement scalable systems using methods like MTQE, AI LQA, and human review to measure language quality
• Strong analytical skills, using data and insights to make i