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Senior Procurement Operations Manager - Factor Europe (all genders)

hellofresh · Amsterdam, North Holland, Netherlands · Full-time

About this role

The role

Factor is our newest brand - a healthy, ready-to-eat meal delivery service, and one of the fastest-growing parts of the HelloFresh Group’s European business. 

We're looking for a Senior Procurement Operations Manager to lead our Procurement Operations function and ensure our supply chain is running efficiently, scalable, and commercially effective. You'll oversee the end-to-end procurement operations process, optimise inventory and supplier performance, and continuously improve the systems and processes that keep our production running smoothly.

Working cross-functionally with Planning, Production, Finance, Culinary, and Operations, you'll play a key role in ensuring the right products are available at the right time, while driving operational excellence and supporting Factor's continued growth.

What you’ll do

• Lead and develop our Procurement Operations team, responsible for purchasing, supplier coordination, inventory management, and waste reduction.

• Own the end-to-end procurement operations process, ensuring ingredients and packaging are delivered On Time, In Full, and In Quality (OTIFQ) to support uninterrupted production.

• Drive inventory governance, ensuing product availability and operational efficiency while minimising waste and stock risk.

• Champion our zero-waste strategy through continuous optimisation of purchasing parameters, inventory controls, and forecasting inputs.

• Partner closely with Planning, Finance, Supply Chain, Culinary, and Production to optimize purchasing strategies and ensure smooth day-to-day operations.

• Monitor procurement KPIs, purchasing data, and system accuracy, using insights to identify trends, resolve discrepancies, and drive operational improvements.

• Identify opportunities to automate, simplify, and standardise procurement and inventory processes through data, technology, and continuous improvement initiatives.

• Develop reporting and dashboards that provide clear visibility of procurement performance, inventory health, supplier performance, and key operational KPIs.

• Foster a culture of continuous improvement, operational excellence, and data-driven decision making across Procurement Operations.

What you’ll bring

• At least 5-6 years of relevant work experience in a Supply Chain, Operations, Procurement or Production field

• Stress resilience and a hands-on approach

• A proactive, data-driven, and result-oriented mindset

• Flexibility for occasional weekend work and travel

• Excellent communication skills, able to work across different teams and cultures

• Fluency in English (German knowledge is a plus)

What we offer

• Freedom to initiate, execute and implement your own ideas

• Lots of learning and development opportunities

• 24  holidays based on 40 hours per week per year, pro rata

• A hybrid work setup - with roughly 2 days in our Amsterdam office 

• Reimbursement of travel expenses to the office

• Discount on your ClassPass subscription,