About this role
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will focus on a short list of strategic accounts within our Enterprise Technology business. For each one you will co-own the account plan with the account executive, build executive technical champions, and drive a multi-quarter adoption roadmap. You will have breadth and depth, reproducing customer environments and problems, building working solutions with them, and develop deep relationships with our engineering and product teams, all in service of each account's strategic roadmap
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
• Work with your customers on their overall AI adoption strategies, including use case scoping, architecture reviews, technical champion building, adoption workshops, and use case execution
• Support customers building with both the Claude API and Claude for Enterprise
• Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
• Reproduce customer environments and problems in your own builds. Use them to prove the path to production
• Build deep relationships with Anthropic engineering and product teams. Carry customer needs into the product roadmap and bring product direction back to your account