About this role
About Vercel:
Vercel is the agentic infrastructure company. We free people and agents to ship what’s next.
For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.
Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents.
We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.
About the Role:
As an Account Executive on the Commercial Install Base team, you will own and grow a portfolio of existing Vercel customers.
You will lead the full commercial relationship across your accounts, including account strategy, pipeline generation, expansion, renewal, and retention. You will partner with developers, engineering leaders, product teams, executives, and procurement stakeholders to understand what customers are building and connect Vercel to meaningful technical and business outcomes.
This is a strategic hunting role within our existing customer base. You will use product adoption, usage signals, company priorities, and thoughtful account research to develop hypotheses, create new conversations, and uncover expansion opportunities.
You will also quarterback the broader Vercel team, bringing together Solutions Engineering, Developer Success, Product, and other partners to remove barriers and drive customer outcomes.
Success requires commercial judgment, technical curiosity, disciplined execution, and the ability to create momentum when the path forward is not obvious.
What You Will Do:
• Own the commercial strategy, retention, and growth of a portfolio of existing Vercel customers.
• Build account plans that identify customer priorities, key stakeholders, current workloads, risks, whitespace, and expansion opportunities.
• Generate pipeline through proactive prospecting, multi-threading, product usage signals, and thoughtful account research.
• Build trusted relationships with developers, engineering leaders, executives, procurement partners, and other key stakeholders.
• Run end-to-end renewal and expansion cycles, including discovery, qualification, technical evaluation, negotiation, and close.
• Identify customer risk early and develop clear plans to protect recurring revenue.
• Connect Vercel’s platform to measurable outcomes such as faster product delivery, improved performance, stronger reliability, increased conversion, and greater developer productivity.
• Partner with Solutions Architects to understand customer architecture, uncover new workloads, and guide technical evaluations.
• Mobilize Developer Success, Pro