About this role
ABOUT HEX
Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today’s data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp https://hex.tech/customers/ramp/, Figma https://hex.tech/customers/figma/, Stubhub https://hex.tech/customers/stubhub/, Anthropic, and Gamma love Hex https://www.g2.com/products/hex-tech-hex/reviews for our beautiful UI, agentic superpowers, and boundless flexibility.
Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we’re a high-agency team that ships fast and has fun doing it. Check out our Intro to Hex video https://www.youtube.com/watch?v=qAXsnrNlavk and employee handbook https://www.notion.so/hexhq/Hex-Handbook-9fff0d42860e4f70815c599e0d1664d6 to learn more about what it’s like to work at Hex.
ABOUT THE ROLE:
We're looking for an experienced program and community builder to own the experience of working at Hex. You'll start by redesigning New Hire Onboarding into something new Hexans actually experience rather than a calendar invite, so that by the end of week two they feel productive, connected, and genuinely thrilled to be here. From there you'll shape the moments that carry the rest of the lifecycle: all-hands, yearly company kickoff, team colos, and the offices themselves. In everything you do, you'll obsess over helping Hexans connect more deeply to our mission, our product, our customers, and each other.
This role reports to our Head of People and is based in San Francisco. We're in the office at least three days a week, and most of us are there more than that, because we do our best thinking and building together in person. We're looking for someone who's genuinely excited to be there alongside the team.
WHAT YOU'LL DO:
ONBOARDING: MAKE PEOPLE FEEL ENGRAINED BY WEEK TWO, NOT MONTH TWO
- Redesign and host the onboarding experience. Own the full arc so that by the end of two weeks a new Hexan feels productive, connected, and genuinely thrilled to be here and understands what makes us unique. You'll be the narrator and the host: this role lives or dies on great storytelling and great stage presence.
- Extend onboarding beyond the sessions. Design the pre-boarding runway before day one, and the tail that continues well after week two. Onboarding is an experience that folks remember and think of fondly.
- Build micro-communities for each cohort. Give every new Hexan class a sense of belonging to something, connections that outlast their first week and knit them into the wider team.
- Make it measurable. Define what "engrained and fired up" actually means and instrument it, so we know onboarding is working and can raise the bar every new Hexan.
COMMS: HELP MAKE IT EASY FOR FO