About this role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
HARDWARE RELIABILITY SPECIALIST (STARLINK AVIATION)
SpaceX’s Starlink Aviation team is working to connect commercial and private aircraft to our growing constellation of low earth orbit satellites to provide a high bandwidth, low latency, “living room” Wi-Fi experience in-flight anywhere on earth. As a hardware reliability specialist, you will help ensure our hardware operates continuously and meets our standards of high performance throughout the harsh environments found on aircraft. You will help solve aviation specific electrical PCBA issues, run root cause investigations, and work with design, test, and manufacturing teams to improve product reliability.
RESPONSIBILITIES:
• Perform electrical debugging and fault isolation on complex electronic systems, using common laboratory tools
• Conduct root cause investigations, including:
• Identifying and characterizing failure modes and mechanisms
• Applying electrical first principles to debug complex electronic systems and identifying patterns in system behavior across many failing units
• Performing in-depth commonality studies, leveraging manufacturing, test, and field data
• Developing and executing test plans to validate hypotheses
• Collaborating with engineering teams to implement design and process changes to prevent future failures
• Proactively analyze production data, test results, and field failure data to identify trends, patterns, and correlations that can inform manufacturing improvements and preventive strategies
• Communicate complex technical information and data insights to stakeholders, including management, engineering, and production teams, to drive action and improvement
BASIC QUALIFICATIONS:
• High school diploma or equivalency certificate
• 1+ years of experience in engineering, reliability, manufacturing, or quality field
• Experience with electrical debugging tools such as oscilloscopes
• Experience with electrical engineering principles, including but not limited to: circuit schematics, analog and digital signals, radio frequency electromagnetics, wireless communications, and semiconductors
PREFERRED SKILLS AND EXPERIENCE:
• Bachelor’s degree in an engineering or STEM discipline
• Demonstrated capability to think creatively and solve complex problems with little to no supervision on schedule as an individual or as a member of an integrated team
• Experience with hands-on non-conformance management and investigation of a high-paced production environment
• Capable of concisely communicating status and needed action, often urgently, to your supervisor and other management levels
• Good written, oral, presentation, and documentation skills
• Experience reading and an