IT Systems Administrator, Manufacturing

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

IT SYSTEMS ADMINISTRATOR, MANUFACTURING  

SpaceX is looking for a highly skilled and knowledgeable IT Systems Administrator to support the networking, compute administration, and application support needs of our rocket manufacturing factories. This role will be pivotal to the enablement of sustained launch cadence, directly supporting our goals of making humanity a multiplanetary species. You must be comfortable working on life-safety and mission-critical systems with a sense of urgency appropriate to the responsibilities while maintaining attention to detail and operational excellence.  

RESPONSIBILITIES:  

• Augment and deploy new IT infrastructure, including networking, server, and desktop hardware directly supporting mission-critical networks in our rocket manufacturing factories.

• Perform periodic systems upgrades and patches in between critical operations, sometimes on weekends and evenings.

• Monitor IT services and respond aggressively to incidents to maintain systems performance.

• Collaborate with cross-functional teams to proactively identify and resolve potential technical issues with systems deployments.

• Author and maintain documentation for IT systems, from systems overview documents and design drawings to procedures.

• Leverage automation tools and contribute to IT systems engineering efforts.

• Ensure that systems are configured and maintained in compliance with industry and cybersecurity standards (e.g. ITAR, ISO, NIST).  

BASIC QUALIFICATIONS:  

• High school diploma or equivalency certificate.

• 3+ years of experience in IT systems administration in manufacturing/factory environments.

• Hands-on experience with Linux or Windows server administration.

• Hands-on experience with enterprise network administration and deployment.

• Experience troubleshooting network connectivity to manufacturing equipment.   

PREFERRED SKILLS AND EXPERIENCE:  

• Experience troubleshooting hardware issues and replacing hardware on rackmount servers. 

• Working knowledge of network protocols (TCP/IP, DNS, DHCP, SNMP, NTP, PTP etc), firewalls administration and cybersecurity technologies.

• Familiarity with Active Directory and multi-platform authentication/identification environments.

• Experience with virtualization platforms and tools.

• Understanding of Layer 1 configuration best practices and multiplexing technologies.

• Working knowledge, including the ability to setup, configure, upgrade, manage, and troubleshoot, Windows-based systems and services (i.e. SCCM, Active Directory).

• Exposure to real-time systems and industrial telemetry networks.

• Experience with configuration management, prov