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Full-time jobs › the United States

Kitchen Manager, DashMart - [Charlotte, NC]

doordashusa · Charlotte, NC · Full-time

About this role

About the Team

We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps.

About the Role

As the Kitchen Manager for DashMart Kitchens (DMK), you’ll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You’ll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards.

You’ll combine hands-on culinary leadership with operational excellence — managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. You’ll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work. This role requires strict adherence to food safety, inventory controls, and safety protocols due to routine access to food, supplies, equipment, and operational systems.

You’re excited about this opportunity because you...

• Thrive on iteration and have experience leading teams through changes

• Are excited about coaching, managing, and leading teams in fast-paced environments

• Enjoy building systems and processes and seeing ideas come to life

• Are eager to learn how different parts of a complex operation connect 

• Are obsessed with preparing consistent, high-quality food for customers 

• Want to grow in delivery-only kitchen operations

You’ll Make an Impact By...

• Leading: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Operations Associates and Shift Leads. You’ll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. Because this position supervises staff and is responsible for maintaining a safe, inclusive, and respectful workplace, strong adherence to professional conduct, clear communication, and employee safety standards is required. You’ll serve as a leading change agent for your DMK, helping your team to navigate new food concepts and growth projects. You’ll tackle onsite escalations, including coordination with cross-functional partners. 

• Operating and Building Systems: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results for your kitchen. To achieve your performance targets, you’ll drive success by building, implementing, and improving systems for effective scheduling, ensuring par levels are met, executing recipes accurately, and deploying best practices.Because this role oversees high-risk kitchen equipment and fast-paced food production, maintaining sound judgment and unimpaired pe