About this role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Practice Architect - Data Security to join our team. This is a Remote role reporting to the Sr. Manager, Global Practice Architects in the CS Technology Practices team. The Practice Architect for Data Security serves as a post-sales technical authority for the Data Security portfolio, actively leading customer delivery on complex and first-of-kind deployments while simultaneously driving technical practice development. In this role, you will own the end-to-end enablement content, reference architectures, and field methodologies that empower the broader Professional Services organization.
What you’ll do (Role Expectations)
• Actively lead design and implementation for complex, first-of-kind, and strategic customer engagements across discovery, classification taxonomy, and policy architecture
• Own the practice content portfolio end-to-end, maintaining the practice library and creating reference architectures, playbooks, design templates, and runbooks
• Partner with Customer Success Enablement to train delivery teams and mentor consultants into genuine data security experts
• Maintain a working lab to validate capabilities before field deployment and convert escalation learnings into reusable assets
• Serve as the named NPI owner for data protection releases, engaging Product teams ahead of GA and running post-GA retrospectives
Who You Are (Success Profile)
• You operate with integrity, adapt seamlessly between high-level strategy and hands-on execution, and take complete ownership of outcomes.
• You are energized by solving hard technical problems, knowing that resolving complex challenges delivers the biggest impact.
• You build deep empathy for both internal and external stakeholders, anchoring your decisions in solving real-world customer problems.
• You have a deep curiosity for how things work and are energized by leveraging technology to a