About this role
Job Description
We're looking for an experienced Principal Partner Program Manager to own the Datadog Partner Network's solution provider program end to end, across Datadog's Channels & Alliances organization.
In this role, you'll be the program owner for Datadog's solution provider (reseller) partner program — setting program strategy, structure, tiering, and requirements, and driving the partner lifecycle from recruitment and onboarding through enablement and ongoing performance management. You'll also serve as the subject matter expert for partner pricing, helping shape how Datadog structures, operationalizes, and scales partner pricing across its ecosystem, and acting as the primary liaison between Channels & Alliances and Deal Desk on partner-specific pricing requirements and commercial frameworks.
You'll support both internal teams and external partners by providing guidance on program benefits, pricing models, deal structures, incentives, and commercial programs. You'll own enablement for the solution provider program more broadly, including pricing enablement, developing training content and onboarding programs that help Partner Sales Managers and partners confidently navigate the program and Datadog's evolving pricing landscape.
This is a highly cross-functional role that requires deep experience building and running reseller-focused partner programs, along with experience in partner commercial models and SaaS pricing, and the ability to translate program and pricing strategy into scalable processes, tools, and training.
At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do
Own the Datadog Partner Network solution provider program
• Own the strategy, structure, and roadmap for the Datadog Partner Network's solution provider (reseller) program
• Define and manage program tiers, requirements, and benefits for solution provider partners
• Drive the end-to-end partner lifecycle — recruitment, onboarding, activation, and ongoing performance management — for solution provider partners
• Serve as the Channels & Alliances subject matter expert for partner pricing, commercial frameworks, and deal strategy
• Act as the primary liaison between Channels & Alliances and Deal Desk for partner-related pricing, discounting, incentives, and program requirements
• Advise Partner Sales Managers (PSMs) and partners on program benefits, pricing models, deal structures, and commercial considerations
• Support partner-facing conversations and help partners understand the solution provider program and Datadog's consumption-based pricing model
• Partner with Deal Desk, Finance, Operations, Legal, and Leadership teams to evaluate and operationalize new program elements, partner pricing models, incentives, and commercia