About this role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Principal Software Development Engineer to join our team. This is a Hybrid role, reporting to the Director, Software Engineering in the Engineering department. You will join the team that built the world’s largest cloud security platform from the ground up, enabling organizations worldwide to harness speed and agility with a cloud-first strategy. With more than 100 patents and 15 million users across 185 countries, you will bring your vision to a team of experts dedicated to enhancing our multitenant architecture and global footprint.
What you’ll do (Role Expectations)
• Design, develop, and optimize the system, including networking and security features, to support high-performance applications while creating specification documents and driving automation
• Apply strong software design principles and deep troubleshooting expertise to deliver scalable, resilient, and impactful improvements to Zero Trust Security Services
• Collaborate directly with architects, product managers, and customers to understand use cases, review product requirements, and optimize system performance
• Coach and mentor junior team members to ensure the highest level of quality across all deliverables
• Ensure federal certifications and compliance standards including FIPS, FedRAMP, Common Criteria, and SOC2 are met and maintained
Who You Are (Success Profile)
• Thrive in ambiguity, comfortably building the path as you walk it and viewing dynamic environments as opportunities to construct meaningful solutions.
• Operate with a strong sense of ownership, combining a passion for the mission with high integrity and the ability to navigate seamlessly between high-level strategy and hands-on execution.
• Demonstrate a proactive problem-solving focus, eagerly running toward challenges and remaining laser-focused on delivering high-impact outcomes.
• Build high-trust collaborat