About this role
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
As a Product Manager for Dirac, you will own the product strategy for the platform that holds and serves our customers' data. You'll set the direction for how data is stored, processed at rest, queried, and federated across clouds, regions, and sovereign boundaries, and for how AI changes all of those.
This role spans four big areas:
• Storage : Deciding how we store, tier, retain, and price data at enormous scale, and making sure the economics work for both customers and New Relic.
• Query : Making Dirac the place customers go to ask questions, using NRQL, SQL, or natural language through AI. You'll own the experience for engineers, analysts, and agents alike.
• At-rest processing : Moving work to the data instead of the other way around. This covers streaming alerts, continuous aggregation, and roll-ups that make large datasets fast and cheap to use.
• Federation : Querying data where it lives, whether that's in New Relic, in the customer's own storage, or across regions. This covers New Relic Lens, data sovereignty and residency, and a single view across data the customer owns.
The team is customer-led, highly technical, and moves fast. You'll thrive here if you're curious and excitable about hard problems, comfortable with complexity and ambiguity, and like to experiment, including with AI, to find the answer instead of waiting for it. If you want to spend time with customers, go deep with engineers, and shape a platform used by thousands of companies, this is the role for you!
What you'll do
• Own the vision and strategy for Dirac : Turn a long-term view of storage, at-rest processing, query, and federation into a clear, prioritized roadmap, and update it as the market and the technology change.
• Act as a true full business owner : Take initiative to spot roadblocks, line up resources, and drive complex platform initiatives to completion. Know your query volume, data growth, unit costs, and margins.
• Define the future of querying observability data : Shape how customers use NRQL, SQL, and AI-driven natural language queries, and how AI agents become first-class users of the platform.
• Drive at-rest processing : Define the product for streaming alerts, aggregation, and in-platform processing, so customers get answers faster and spend less to get them.
• Lead federation and data sovereignty : Build the strategy for querying data across clouds, regions, and customer-owned storage, including Lens, data residency, an