About this role
The Role
We are seeking a highly organized, proactive, and collaborative Program Manager to join our Sales Enablement team, embedded in and dedicated to the Public Sector business unit. This role sits at the intersection of GTM strategy and learning design. You will own the end-to-end enablement experience for Public Sector sales reps, from the moment they join Scale to every stage of their ongoing development.
The Public Sector GTM team operates as a distinct business with its own sales motion, compliance environment, and buyer context. This role requires someone who can move fluidly between that world and the broader Sales Enablement org; building infrastructure, translating content across BUs, and driving rep readiness in an environment where the stakes are high and the deals are complex.
This role would also take ownership of Public Sector BU onboarding for any member joining the team.
You will:
Build and Own PS Onboarding
• Design and launch a structured, role-based onboarding program for Public Sector new hires across the Deployment Strategist and Solution Engineering tracks.
• Define "fully ramped" success criteria by role, and communicate them clearly to new hires and their managers.
• Utilize the Sales Enablement Platform to deploy learning paths and track completion and readiness metrics.
• Partner with the People team and BU leadership to take on BU onboarding for PS new hires after company-wide orientation, ensuring a seamless handoff and a cohesive experience end-to-end.
Drive Ongoing Rep Development (Everboarding)
• Launch foundational sales skills training for the Public Sector team. This would include proposal writing, discovery methodology, deal qualification, and capture process.
• Develop and maintain playbooks by motion for Public Sector reps, and establish a recurring venue for platform capability updates to keep reps current on the roadmap.
Own the GTM Knowledge Base
• Stand up and maintain the Public Sector GTM knowledge base, hosting sales collateral, templates, pitch decks, and training materials.
Stakeholder Collaboration & Program Management
• Serve as the day-to-day enablement partner to PS GTM leadership, maintaining a strong pulse on what reps need and how the business is evolving.
• Collaborate with the Instructional Designer to ensure onboarding and everboarding content is engaging, role-appropriate, and effectively delivered across modalities (vILT, on-demand, async).
• Manage multiple concurrent programs and stay tightly coordinated with the broader Sales Enablement team; acting as the bridge between PS and other BUs, surfacing Enterprise content for Public Sector, and bringing Public Sector learnings back to the org.
• Report on roadmap progress and program effectiveness to Public Sector and Enablement leadership on an ongoing basis.
Ideally you'll have:
• 4+ years of professional experience in a Sales Enablement, GTM Enablement, or