About this role
ABOUT THE ROLE
We're hiring an SDR Manager to lead and scale our West Coast SDR team, at a real inflection point for the function, the team is shifting from an inbound-reliant motion to one that generates its own outbound pipeline, and this hire will help define how we do that. This role is for a hands-on people leader who loves developing early-career sales talent, building repeatable outbound motions, and partnering closely with Sales and Marketing to drive pipeline.
You'll own the day-to-day performance, coaching, and career growth of your team while building the coaching cadence, outbound playbook, and AI-enabled workflows that will define how this function operates as it scales. This is a highly visible role with a direct impact on revenue.
This is a hybrid role (2-3 days/week) based in SF.
WHAT YOU'LL DO:
- Lead, coach, and develop a team of SDRs focused on outbound and inbound pipeline generation
- Set clear performance expectations and hold the team accountable to activity, quality, and pipeline goals
- Run regular 1:1s, call coaching, deal reviews, and team training sessions
- Build and own a repeatable coaching and enablement cadence, including call reviews, scorecards, roleplays, that shortens ramp time and raises the floor across the team
- Partner closely with Sales leadership to align on ICP, qualification standards, and opportunity quality
- Work with Marketing to operationalize campaigns, events, and account-based plays
- Analyze SDR performance data to identify trends, coaching opportunities, and process improvements
- Hire, onboard, and ramp new SDRs as the team grows
- Evaluate and drive adoption of AI and automation tools that make the team more efficient prospectors
- Build a strong team culture centered on accountability, continuous improvement, and career progression
ABOUT YOU:
To be successful in this role, you:
- 2–5+ years of experience in Sales Development, with at least 1–2 years managing SDRs
- Proven track record of coaching SDRs to consistently hit or exceed pipeline goals
- Strong outbound experience and opinions on what good prospecting looks like
- Data-driven and comfortable using metrics to diagnose performance and coach effectively
- Excellent communicator who can give clear, direct feedback and motivate different personality types
- Collaborative partner to Sales and Marketing, not a siloed operator
- Excited to roll up your sleeves in a fast-growing, evolving environment
- Comfortable operating with real ownership, you don't need to have built an outbound playbook from scratch, but you've seen what a mature motion looks like and have a strong point of view on it
- Based in SF/Bay Area
- Experience selling into data, analytics, or technical buyers is a plus
In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time