About this role
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.
PagerDuty is looking for a Senior HRIS Analyst to join our centralized, dedicated Workday HRIS team. In this role, you'll drive the design, configuration, implementation, and administration of our Workday ecosystem — and increasingly, help us deliver and adopt the AI capabilities now built into the platform. If you're a big-picture thinker, a hands-on collaborator, and technologically proficient, results-oriented HRIS professional, we want to hear from you.
Responsibilities:
• Strong understanding and hands-on experience implementing and maintaining Workday modules, including Core HCM, Compensation, Onboarding, Benefits, Payroll, and Security — researching and resolving system problems, unexpected results, or process flaws, and recommending solutions to meet business requirements.
• Collaborate with cross-functional stakeholders to streamline processes, advise on new functionality, and drive user adoption.
• Lead the review, testing, and implementation of Workday feature releases, including evaluating new AI-powered capabilities for fit and readiness before rollout to the business.
• Partner with stakeholders to configure, test, and deliver AI-enabled features and automation within Workday, acting as a key contributor in bringing new AI-powered HR products from pilot to production.
• Use AI tools in your own day-to-day work — for tasks like data analysis, documentation, testing, or reporting — to increase personal and team efficiency and free up time for higher-value work.
• Partner with Security, Legal, and IT on responsible AI governance: data privacy, access controls, and change management for AI-enabled business processes.
• Maintain data integrity across systems by running audits, analyzing data, and correcting discrepancies.
• Engage with the Workday community (Brainstorm, Community forums, release notes) to stay current on system and AI capabilities, and recommend solutions that address evolving business needs.
Basic Qualifications:
• 5+ years of Workday experience.
• Proficient with all Workday modules
• Experience working in a fast-paced, growth-focused company.
• Experience using AI tools to improve personal or team productivity (e.g., automating reporting, documentation, or testing)