About this role
We are seeking a Senior Manager, AI & People Transformation to sit at the intersection of HR strategy, workflow architecture, and emerging AI technologies. In this high-impact, cross-functional role, you will challenge legacy HR practices, rapidly prototype low-code and AI-driven solutions, and evaluate build-vs-buy decisions in close partnership with IT. As a bridge between People leadership and technical execution, you will establish repeatable automation frameworks, solve complex operational bottlenecks, and unlock strategic capacity across the enterprise.
The ideal candidate will be passionate about transforming HR operations and defining scalable, next-generation workforce capabilities, this is an opportunity to shape the future of work in a high-growth environment.
This role can be based out of our New York City office (hybrid working model) or remotely in the United States (Eastern or Central time zones).
Key Responsibilities
• Translating senior strategy into clear goals and operating rhythms, leading high-impact People transformation and AI initiatives to simplify work, improve experiences, and create scalable capacity
• Designing and leading end-to-end workflow transformations that challenge existing processes and integrate AI, automation, self-service, and enterprise systems to fundamentally scale how work gets done
• Translating complex business challenges into clear future-state workflows, technical requirements, experiments, and cross-departmental implementation plans
• Rapidly prototyping and testing solutions using AI and low/no-code platforms to establish best practices, validate concepts, and set technical standards
• Partnering with senior People Team leaders and functional experts to align resources, set priorities, and move high-value opportunities from concept through division-wide implementation
• Partnering closely with IT leadership to translate business needs into technical requirements, inform cross-functional systems design, and advise leaders on critical build-vs-buy trade-offs
• Designing reusable, cross-departmental capabilities across People workflows to improve quality, performance, and scale rather than building disconnected point solutions
• Establishing key metrics to track the operational impact of transformation, including process performance, capacity created, cross-functional adoption, and elevated employee/manager experience
• Developing practical frameworks, standards, and toolkits that empower cross-functional teams to identify, test, and apply AI and transformation capabilities
The right candidate for this role will have
• 10+ years of professional experience, with 8+ years of progressive leadership specifically across transformation, operations, strategy or consulting, ideally within People/HR or a high-growth technology environment
• Experience in consulting, program management, product management, or a similar cross-functional role, bridging business and technical teams to shape ro