About this role
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for a senior operator to own the quality bar behind Harvey’s human evaluations. As we scale globally, the volume of eval work is growing 10x, but volume only matters if the output is trusted. This role makes Human Data’s signal decision-grade: rigorous, calibrated, and reproducible enough that Product, Engineering, and AI Research act on it to ship.
As a member of our Evaluation Operations team, you’ll work alongside our Evaluation Operations Manager (who runs throughput and coordination) and partner closely with Applied Legal Researchers, Product, Engineering, and AI Research. You'll set the standard for what "good" looks like across eval data and methodology, and certify that results are sound before teams rely on them, building the stakeholder trust that lets EPD act on the signal.
WHAT YOU'LL DO
- Own the quality bar for Harvey’s human evaluations: define what “good” looks like for eval data and make outputs decision-grade for EPD
- Author and maintain the evaluation guidelines, instructions, benchmarks, and gold references that contract attorneys work from, and serve as the arbiter on ambiguous or disputed judgments
- Standardize and streamline rubric and evaluation design into repeatable templates and one documented methodology, partnering with Applied Legal Research (ALR), who supplies feature-specific legal depth
- Own contract-attorney quality: onboarding, calibration training, inter-rater reliability, and the feedback loop that keeps judgment consistent across attorneys and over time
- Define and maintain the failure-mode / error taxonomy that turns raw eval results into a structured, prioritized signal Product and ALR can act on
- Run QA on vendor and contract-attorney deliverables against a defin