About this role
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE ROLE:
We're seeking a highly creative and execution-focused Videographer & Editor to join Sierra's Brand Design team and help tell the stories behind the future of AI-powered customer experiences. This role is responsible for producing fast, high-quality, social-native video content that drives engagement, builds brand affinity, and fuels organic growth. You'll take projects from concept to final delivery, bringing Sierra's products, customers, people, and ideas to life across marketing, social channels, and thought leadership initiatives. You'll partner closely with marketers, brand design team, executives, product teams, customers, and external partners to uncover compelling stories and translate them into content that moves — emotionally, culturally, and quickly. This is a chance to help define Sierra's video practice from the ground up and shape how the world experiences our brand.
WHAT YOU'LL DO:
- Capture and edit short-form video optimized for platforms like LinkedIn, X, and YouTube Shorts — including reactive content shot on iPhone or lightweight setups, turning ideas into published content within hours when needed, with quick-turn edits often delivered within 24–72 hours.
- Partner with Sierra's social and marketing leads to develop and capture recurring content series such as in-person product demos, executive content, customer stories, and brand moments that build audience engagement over time.
- Develop strong hooks, pacing, captions, and storytelling structures designed for retention, and repurpose long-form footage into multiple short-form assets.
- Capture lifestyle and event photography for web, social, and campaign u