About this role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SOFTWARE ENGINEER, STARLINK UX (STARLINK)
At SpaceX we’re leveraging our experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to millions of users worldwide. We design, build, test, and operate all parts of the system – thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We’ve only begun to scratch the surface of Starlink’s potential global impact and are looking for best-in-class engineers to help maximize Starlink’s utility for communities and businesses around the globe.
The UXSW team at SpaceX is responsible for the digital experience for millions of Starlink customers. We build the digital interfaces across mobile app and web to help users set up their Starlink, monitor outages, manage their service, and contact support. We also build the tooling for Starlink support associates and an LLM-powered chatbot to solve customers’ issues before they reach out. We don’t have project managers; engineers on the team are directly responsible for delivering the best internet experience from space for humans everywhere on Earth.
RESPONSIBILITIES:
• Develop well-architected, responsive, and performant web applications
• Develop highly reliable and available software systems for Starlink
• Design and implement highly available, fault-tolerant networks that operates for long periods of time with minimal maintenance at scale
• Deliver expert level TypeScript React code for modern browsers
• Full stack application development (our system is a .NET micro-service architecture running in Kubernetes)
• Focus on continuous monitoring and alerting to foster data-driven business decisions and improve the quality and observability of our systems.
• Work closely with internal partners to drive successful outcomes for the business
• Collaborate with other engineering teams across Starlink to advance our engineering process in architecture, design, and code reviews
• Deep dive into your users’ problems to find and create efficient solutions
• Bring your voice to the table in team collaborations on architecture, design, and code reviews
BASIC QUALIFICATIONS:
• Bachelor's degree in computer science, engineering, or a STEM discipline and 1+ years of experience building full-stack software; OR 3+ years of professional experience building full-stack software in lieu of a degree (internship experience is applicable)
PREFERRED SKILLS AND EXPERIENCE:
• Programming experience in Python, C#, .NET, Go, Scala, Java, or similar