About this role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Sr Staff Software Engineer (Quality & Automation) to join our team. This is a hybrid (in office San Jose, CA minimum 3 days per week) role, reporting to the Senior Manager, Engineering in the ZPA Engineering department. In this highly impactful role, you will lead software quality engineering and test automation for Zscaler’s highly distributed security cloud built on Zero Trust Architecture. You will leverage AI-assisted frameworks for test automation while actively participating in crucial cloud operations to achieve five nines of high availability.
What you’ll do (Role Expectations)
• Gain an in-depth understanding of Zscaler cloud technologies, particularly Datapath, and leverage AI frameworks for test-driven development
• Work closely with developers and product management to understand and provide inputs on new features
• Lead AI-assisted test plan generation, execution, test automation, and bug fix validation
• Contribute to core cloud operations, including phased software rollouts, feature enablement, alert handling, and capacity planning
• Monitor, diagnose, and resolve complex system failures across distributed networks while conducting performance benchmarking and chaos testing
Who You Are (Success Profile)
• You act like an owner with a strong passion for the mission, operating with integrity, a bias for action, and the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You operate with urgency, understanding that speed and quality are not mutually exclusive, and maintaining a relentless focus on execution to deliver high-impact results quickly.
• You are data-driven, using data and analytics to find the truth, measure what matters, and guide informed decisions based on evidence over assumptions.
• You think at scale, connecting day-to-day work to the broader company mission and building sustainable solutions