About this role
ABOUT THE ROLE
We are looking for a senior partner success and learning professional to activate cloud partners to co-sell and deploy customer solutions at scale. This role leads the enablement strategy and execution that equip partner teams to turn joint priorities into measurable customer and business outcomes.
As a trusted advisor to strategic partners, you will turn shared business priorities into practical enablement programs that help partner sales, technical, customer success, and leadership teams identify joint opportunities, co-sell effectively, and deploy customer solutions successfully. You will own the partner enablement relationship for an assigned portfolio and work across internal teams to ensure programs are coordinated, scalable, and connected to measurable partner, customer, and business outcomes.
This is not a traditional training delivery role or a quota-carrying partner account manager position. It is a consultative, partner-facing role for someone who can shape strategy, build relationships, translate complex AI capabilities into effective learning experiences, lead persuasive enablement sessions, and guide strategic partners toward sustained success.
IN THIS ROLE, YOU WILL:
OWN STRATEGIC PARTNER ENABLEMENT AND SUCCESS
- Serve as the primary enablement and success lead for a portfolio of strategic cloud platforms.
- Develop a deep understanding of each partner’s business, priorities, audiences, existing learning infrastructure, and strategic relationship with our company.
- Build partner-specific enablement strategies aligned to shared goals, priorities, and the broader partnership strategy.
- Establish trusted relationships with partner leaders, alliance teams, enablement stakeholders, sales organizations, technical communities, and post-sales teams.
- Lead ongoing planning conversations, enablement reviews, stakeholder check-ins, and executive updates that keep partners and internal teams aligned.
- Identify gaps, risks, opportunities, and emerging partner needs, then coordinate the right response across internal and partner stakeholders.
DESIGN AND DELIVER RELEVANT LEARNING PROGRAMS
- Translate partner priorities, product capabilities, customer use cases, and go-to-market objectives into clear learning strategies and practical enablement plans.
- Create and manage differentiated learning pathways for partner sellers, solutions architects, developers, customer success teams, services teams, and leaders.
- Develop and deliver scalable enablement experiences, including workshops, technical deep dives, executive briefings, office hours, train-the-trainer programs, partner communities, and reusable learning resources.
- Collaborate with subject matter experts to ensure learning content is accurate, audience-specific, and grounded in real customer and partner scenarios.
- Adapt programs for different partner business models, geographic regions, technical maturity levels, and strategic priorities