About this role
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
We seek a visionary and transformative Sales Leader to spearhead our North America sales strategy. This role will report directly to the Chief Revenue Officer and presents a unique opportunity to redefine the commercial and public sector landscape in one of our most vibrant and strategic regions. As SVP, Americas Sales, you will be at the forefront of driving substantial revenue growth, establishing strong strategic partnerships with top tier customers, and cultivating a culture of excellence and empowerment within your team.
Your responsibilities will encompass leading all facets of the sales organization across the US, Canada, and Latin America. You will focus on revenue and customer growth, recruiting and nurturing a diverse team, and implementing scalable value based sales motions to serve New Relic's clients. The ideal candidate will possess exceptional experience in driving SaaS product adoption and sales growth, particularly within enterprise accounts exceeding 1,000 employees, and a profound understanding of selling cloud based solutions through consumption models.
What You'll Do
• Craft and implement a North America sales strategy that aligns with New Relic’s brand and ambitious revenue objectives.
• Establish and maintain top-level executive relationships with strategic accounts (including CIO, CTO and other key CXO), driving new opportunities.
• Consistently exceed regional sales goals quarter over quarter, focusing on increasing consumption among existing customers and acquiring new business.
• Develop, execute, and lead cross functional strategies to optimize revenue, consumption, and adoption.
• Motivate a solid cadence of driving forecast accuracy
• Recruit, mentor, and develop a high performing leadership team to drive sustainable growth.
• Coach VP leaders and Front Line Managers, enhancing executive engagement and sales capabilities, while improving scalability, efficiency, and effectiveness across the sales team.
• Instill a robust operational rhythm implementing consistent MEDDPPIC and CoM methodologies.
This Role Requires
• 15+ years of experience as a sales leader with demonstrated expertise in building, coaching, and leading diverse and high performing sales teams.
• Extensive experience as a sales leader within the enterprise software, B2B SaaS, cloud, or observability industry, with a substantial portion spent leading multi-country teams within the Americas.
• Partner closely with Customer Advoca