About this role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Senior Technical Marketing Engineer to join our team. This is a Hybrid (3 days a week) role, reporting to the Sr. Dir Technical Marketing Engineer in the Product Management department. In this position, you will drive impactful technical marketing initiatives by enabling field teams, creating compelling technical content including white papers and videos, and engaging directly with customers to accelerate product adoption and success. As a Technical Marketing Engineer for Data Security, you will evaluate and prototype AI/ML technologies for Data Security and DLP use cases, validate Data Classification and AI-based DLP triage capabilities, and assess and demonstrate MCP tools that support DLP features. You will benchmark model performance, analyze security datasets to identify detection insights, and tune classification and detection approaches to improve accuracy and reduce false positives. You will translate technical findings into product guidance, demonstrations, and recommendations.
What you’ll do (Role Expectations)
• Lead field enablement initiatives to equip customer-facing teams with technical knowledge and resources
• Create high-quality technical content, including white papers and instructional videos
• Engage directly with customers to showcase technical solutions and capture product feedback
Who You Are (Success Profile)
• You act like an owner by driving passion for the mission into action, operating with integrity, and seamlessly navigating between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges and is energized by finding solutions to complex technical problems that deliver high impact.
• You are customer-obsessed, building deep empathy for internal and external customers while anchoring decisions in solving real-world problems.
• You are a positive force who approaches hard problems with con