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Web Marketing Program Coordinator

braze · Chicago · Full-time

About this role

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Location: Remote (US) — core hours estimated 9:00 AM–2:00 PM PT Mon–Thu, 9:00 AM–12:00 PM PT Fri Duration: September 1 – March 30 (~7 months) Commitment: 20–25 hours/week Type: Direct contract

About the Role

Our web marketing team runs several parallel workstreams: SEO/AEO, CRO, and quarterly web launches — supported by specialists and cross-functional partners. During a planned leave of absence, execution of each workstream is covered by existing team members. What this role owns is the connective tissue: the meeting rhythm, the follow-ups, and the cross-team communication that keep web marketing coordinated and moving.

This is a process-and-communication role managing high velocity workstreams across teams and aligning resourcing and helping leadership make decisions to keep the roadmap on schedule and on scope. You'll keep the moving pieces together so the team can stay focused on the work itself.

What You'll Own

Run the operating rhythm. Facilitate the weekly SEO/AEO/CRO meeting and keep web team standup mechanics tight: agendas, notes, and action tracking. Attend internal engineering, AEO/SEO, and web meetings and capture the requests and decisions landing on the web team. Sit on agency calls and assist with roadmap and follow ups and action items. 

Keep the roadmap visible. Assemble the written web updates broadcast to cross-functional stakeholders (reviewed by the web team lead before distribution) and help prioritize incoming work with input from workstream owners. 

Groom the backlogs. Keep the AEO/SEO and CRO backlogs current: mark items done, capture new requests for triage, and flag when runway is getting thin.

Track and chase. Follow up on action items across workstreams so nothing silently stalls.

Escalate with judgment. Spot blockers and route them to the right owner: execution questions to the web team lead, program decisions to the program owner. Deliver a weekly o

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