Amplify Data Analyst

Join us in creating a better way!

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally.

Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.

The Amplify Data Analyst will provide analytical support for teams across the Amplify organization to address key business problems. This role will support projects, perform cross-functional business analysis, build operational dashboards with key performance indicators (KPIs) and critical performance indicators (CPIs), and use technology to streamline processes. The analyst will maintain datasets and will contribute to forecasting models and financial reports that provide visibility into business performance and support informed decision-making. Successful candidates will have strong analytical experience, structured problem-solving skills, customer facing experience, and the ability to navigate ambiguity while identifying strategic opportunities to improve business performance through data.

What you will do

· Provide data and analytical support for Carrier and Sales Center teams to address key business problems.

· Represent Amplify in carrier-facing meetings, providing analytical expertise, performance reporting, and actionable recommendations that drive informed decision-making and strengthen carrier partnerships.

· Serve as a trusted strategic partner to carrier stakeholders, building collaborative relationships and leveraging data-driven insights to support mutual business objectives and performance outcomes.

· Analyze data from eHealth reports and carrier platforms, and present actionable insights and recommendations that enable informed business decisions.

· Organize and track performance across multiple Carrier and Sales Center channels, providing visibility and insights to optimize outcomes.

· Support the implementation of new programs and initiatives by defining, developing, tracking, and reporting KPIs and CPIs to measure operational effectiveness and business impact.

· Assist with the management, maintenance, and analysis of profit and loss (P&L) reporting by monitoring financial performance, identifying trends and variances, and providing insights to support operational and strategic decision-making.

· Partner with Operations, Finance, and other business stakeholders to develop forecasting models, reporting frameworks, and performance analyses aligned with organizational objectives.

· Communicate analytical insights to senior management and business stakeholders, presenting complex information in a simple, clear, and actionable manner.

· Own the end-to-end design and development of high-visibility projects, including data mining, data analysis, and visualization through business intelligence applications such as Tableau, Looker, or Power BI.

· Apply problem-solving skills and analytical frameworks to develop solutions, reconcile data conflicts, decompose high-level information into details, and synthesize detailed information into broader business insights.

What you bring

· Undergraduate degree in a quantitative field or equivalent relevant experience.

· Previous customer facing/strategic partnership experience.

· Three or more years of experience supporting sales analytics, business, or operations teams in an analytical capacity; sales analytics experience is strongly preferred.

· Hands-on experience with schema design and data modeling.

· Knowledge of statistical techniques and concepts, in