Department
12294 Enterprise Corporate - Business Applications
Status
Full time
Benefits Eligible
Yes
Hou rs Per Week
40
Schedule Details/Additional Information
This position supports and optimizes symplr Time & Attendance and Staff Scheduling systems by partnering with clinical, operational, HR, payroll, and IT teams. Focuses on workforce scheduling, staffing operations, system integrations, and ERP quality assurance, including SIT/UAT testing and defect management.
Preferred: Experience with symplr, UKG, Workday, Kronos, or similar workforce management platforms in a healthcare environment.
Pay Range
$44.15 - $66.25
Major Responsibilities
- Designs and develops technical and/or non-technical solutions to moderate to complex business needs and changes by gathering, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications with user and Information Technology staff.
- Assists with conversion and operational support planning activities and task of multiple simultaneous projects. Manages training when applicable.
- Identifies how requirements and designs will affect multiple application areas (including Epic and all 3rd party applications) and recommends solutions for those areas to comply with strategic direction. Acts independently fully understanding client business requirements, offers effective alternatives and works as an integration point to ensure multiple design teams are not in conflict.
- Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Performs and assist other team members in the analysis, design, configuration, testing and maintenance functions. Resource for assigned application(s). Support and troubleshoot as needed. Respond to user calls as necessary.
- Effectively communicate with users addressing certain aspects of complex project requirements such as specifications definition/review, impact monitoring, user updates, training, needs definition and related support; effectively explain the functioning of the application software and related systems to the users. Communicates and interact with business and technical teams on problems, changes, and enhancements that may impact data, workflow and/or functionality.
- Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs. Possess expertise in the clinical service lines business unit plus an understanding of the IT organization's systems and capabilities. Negotiates agreements and commitments by facilitating communication between clinical service lines, business units and IT from initial requirements to solutions
- Serves as an experienced Information Technology advisor providing users a better understanding of Epic platform and other computer software capabilities and limitations. Evaluates vendor offerings, software enhancements/review for adherence to technical standards, facilitate development, implementation and maintenance tasks, and maintain the integrity of programs and data
- Analyzes business and clinical service line operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assist in the business process redesign and documentation as needed for new technology. May make recommendations for buy vs. build decisions and do feasibility studies
- Prepares project plans, which includes definition, scope, resources and schedules; prepares a detailed project timeline and budget estimate and completes programs and projects within established budget and deadlines