Position Description
Valiant Solutions is seeking an IT Business Process Analyst to join our rapidly growing and innovative team!
The IT Business Process Analyst will lead business process analysis and automation for a federal customer's IT risk management and administration office. This senior role designs and improves IT-supported processes with Microsoft Power Platform, SharePoint, and ServiceNow, aligning technology solutions with strategic goals and compliance needs. The analyst also delivers the status reporting, dashboards, and records management that keep risk, audit, and policy work on schedule.
Named one of the Washington Business Journal’s Best Places to Work every year since 2014 , Valiant is proud of our employee-centric culture and commitment to excellence. If you are interested in learning more about Valiant and this opportunity, we invite you to apply now!
Location: Remote
This position allows for 100% remote work. Remote work requires a high level of trust in our employees, and we strictly adhere to the details outlined in our Remote Work Policy below.
Eligibility Requirements: Due to government requirements, U.S. citizenship is required for this program. Must be able to obtain and maintain a Public Trust clearance.
Required Experience
- 7–10+ years of experience in IT business process analysis, with leadership of complex, cross-departmental initiatives
- Bachelor's degree in IT, Business Administration, or a related field
- Proficiency with ServiceNow and data analytics tools, such as Microsoft Power Platform
- Familiarity with Agile and Waterfall methodologies
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint
- Hands-on experience building citizen-developed solutions with Power Apps, Power Automate, and Power BI
- Experience with Microsoft Copilot or other AI productivity tools
- Experience supporting risk management, audit, or compliance programs in a federal environment
- Strong written communication skills for reports and status updates
- CBAP, Microsoft Certified: Power Platform Functional Consultant Associate, or ServiceNow Certified System Administrator preferred
Responsibilities
- Lead analysis, design, and improvement of IT-supported business processes at the section or division level through automation tools.
- Implement business process automation that improves the efficiency, effectiveness, and timeliness of program processes.
- Deliver and maintain SharePoint solutions and automation tools that support program business activities.
- Build dashboards and tools through citizen development with Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
- Support dashboards that track key risk and performance indicators against established thresholds.
- Integrate work across risk, audit, policy, and regulatory functions to improve efficiency and compliance.
- Prepare weekly status reports of work completed, in process, and planned, including risks and impediments.
- Record and maintain meeting minutes in the program document repository.
- Develop written products, including reports, status updates, and emails.
- Apply Agile and Waterfall methods to plan, track, and deliver automation work.
- Evaluate Microsoft Copilot and other AI tools as the customer makes them available, and recommend practical uses.
- Provide general support to program areas as directed.
About Valiant Solutions
Valiant Solutions delivers cybersecurity and IT services to federal civilian, defense, and national security customers nationwide. We support the full cyber lifecycle, from secure system design and accreditation through AI-enabled operations, threat emulation, and continuous improvement, across classified and unclassified environments. Our work is independently certified for quality and security, including CMMI, CMMC, and ISO certifications.
Valiant is a multi-year Washington Business Journal Best Places to Work winner, an