About this role
About the Team
This role reports into our New Verticals team, which was launched in 2020 with the purpose of delighting our customers and empowering our local economies outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products.
About the Role
Join one of DoorDash’s fastest-growing teams and help define what great looks like for Convenience. From the strategy behind how orders get fulfilled to the product features that make it happen, you’ll sit at the intersection of Strategy, Operations, and Product, working directly with Engineering and Product teams to shape what gets built and own the outcomes end-to-end.
Key Responsibilities
• Partner with Product and Engineering to define requirements, prioritize features, and ship solutions that improve the end-to-end customer experience across DoorDash’s Convenience network.
• Lead cross-functional initiatives that close the gap between platform inventory and real-world in-store availability, to ensure customers always get exactly what they ordered.
• Set the strategic roadmap for convenience quality — defining the metrics that matter, building toward a long-term vision, and partnering across the New Verticals Org to get there.
This role sits at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction, putting together product visions, and synthesizing complex analyses — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks.
This is an individual contributor position and you will report into a Senior Manager on the team. We operate in a hybrid model and spend a few days a month in person together.
You’re excited about this opportunity because you will…
• Strategize. From first principles, you’ll develop the optimal strategy for best serving all sides of the marketplace - dashers, merchants and consumers.
• Operate . Own tracking dashboards and manage week over week metrics to drive high quality operations.
• Build with AI . You'll use AI tools to automate manual processes, build new prototypes and develop product visions. You'll be expected to push the boundaries of what's possible with AI in your day-to-day work, and share what you learn with the team.
• Experiment. You’ll transform strategies into operational experiments, product features and net-new tooling that create measurable outcomes.
• Analyze . Build models using Excel and SQL to evaluate the economic, operational and strategic costs and benefits of various programs and experiments — and increasingly, use AI to accelerate and deepen that analysis.
• Lead, collaborate and Influenc