About this role
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
- Lead the creation and execution of developer training and enablement programs.
- Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
- Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
- Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.
WHAT YOU'LL BRING
- Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
- Degree in Computer Science or related field, or equivalent professional experience.
- 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
- Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
- Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
- Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.
- Demonstrated experience in designing and executing technical training, certification, or community initiatives.
EVEN BETTER...
- Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers.
- Familiarity with agent platforms, developer communities, or early-stage developer p