About this role
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
About the role
Enterprise AI environments are complex. Customers are deploying agents across AWS, Microsoft, Salesforce, and other platforms while connecting them to security, data, and business systems from a growing ecosystem of technology providers.
Making AI secure requires Okta to work across the systems customers already have.
This role owns the technical integration layer that makes that possible.
You will work directly with customers to identify the integrations blocking AI adoption, determine what needs to be built, and drive solutions from customer need to production. You will work across Okta Product and Engineering, FDE, Professional Services, and technology partners to solve complex integration challenges—and turn repeatable customer solutions into product.
You are the technical counterpart to the GTM/Activation leader. They drive the program, field adoption, and partner activation. You own the technical architecture, integration strategy, and execution.
What you'll own
Identify and prioritize customer needs
• Work directly with O4AA customers and technical teams to identify integration challenges blocking deployment, adoption, security, or scale.
• Maintain a prioritized integration backlog based on customer demand, revenue impact, strategic importance, and repeatability.
• Serve as the technical escalation point for complex integration challenges.
Solve and scale integrations
• Design and build integrations when Okta's existing products don't fully address the customer need.
• Work alongside customer architects, engineers, FDEs, and Professional Services during complex implementations.
• Create reusable reference architectures, code, configurations, and technical patterns.
• Turn one-off solutions into repeatable capabilities that can be scaled through the field, partners, and services teams.
Turn customer needs into product
• Partner closely with ORD Integrations and Okta Product teams to translate customer requirements into product.
• Build the business and technical case for roadmap changes using customer evidence.
• Identify recurring integration needs that should become supported Okta capabilities.
• Close the loop from customer → solution → product requirement → shipped capability.
Build the technical ecosystem
• Work with strategic technology partners across cloud, business applications, security, and AI platforms.
• Develop and validate joint architectures and integrations that sol