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Employee Storytelling & Content Manager

zscaler · Santa Clara, California, USA · Full-time

About this role

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are looking for an Employee Storytelling & Content Manager to join our team. This is a Hybrid role based at our Santa Clara, CA HQ, reporting to the VP, Culture and Community in our People & Culture organization. This individual is a superb writer and visual storyteller who thrives on finding new and unexpected ways to connect with employees and global audiences. You'll sit within a high-performing, collaborative Communications team alongside an Employer Brand Lead and an Internal Communications Manager, driving campaign execution, creative delivery, and employee advocacy to turn current and future Zscaler employees into authentic brand ambassadors.

What you’ll do (Role Expectations)

• Own end-to-end delivery of P&C internal and external marketing campaigns that help us retain and attract top talent, translating employer brand strategy into channel-specific content across Slack, email, intranet, LinkedIn, and Instagram

• Build and manage a content calendar aligned to hiring priorities and cultural moments, tracking performance data to optimize planning and manage our employee advocacy program

• Produce and host short-form video content end-to-end by conceptualizing, scripting, filming, editing, and publishing engaging employee stories

• Serve as a brand steward across all touchpoints, maintaining visual and voice consistency while developing templates and guidelines that empower others to create on-brand content independently

• Partner as a senior peer with the Employer Brand Lead and Internal Communications Manager to deliver cohesive programs and advise leaders on building their external presence

Who You Are (Success Profile)

• You thrive in ambiguity. You are comfortable building the path as you walk it, seeing dynamic and changing environments as an opportunity to construct something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for acti