About this role
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO:
- As an Executive Assistant supporting the leadership function at Sierra, you will provide a wide range of strategic and administrative support to our General Counsel and our Partnerships leaders.
- Proactively manage several leaders' calendar, travel, and meetings.
- Collaborate with leaders and team members to ensure meetings are effective by sending preparation materials, following up on action items, and serving as a knowledgeable resource on relevant topics or organizational matters.
- Draft team and external correspondence on behalf of the leader. Liaise with internal staff and external stakeholders, building and maintaining strong relationships on behalf of the leader.
- Maintain a high level of confidentiality and discretion with all materials and information.
- Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel. Book travel and hotel accommodations, negotiating contracts as needed.
- Establish new—and improve existing—administrative systems and processes as part of Sierra’s founding admin team.
WHAT YOU'LL BRING:
- 5+ years of Executive Assistant or similar experience.
- Ability to build relationships and partner effectively with cross-functional teams and external partners.
- Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise.
- Ability to organize, analyze, and prioritize executive workflows, often interpreting and leveraging data.
- Willingness and ability to be in the San Francisco office 4 days per week and ability to travel with leaders if neede