About this role
ABOUT THE ROLE
As a Field CTO (Strategic Pursuits), you will serve as a strategic bridge between our customers, go-to-market (GTM) teams, and product organization. You will partner closely with Sales, Technical Success, and Product to shape high-impact deals, guide customer architecture decisions, and influence our product roadmap based on real-world adoption and feedback. This is a highly cross-functional, externally facing leadership role for someone who combines deep technical expertise with strong business acumen and customer empathy.
IN THIS ROLE, YOU WILL:
CUSTOMER & DEAL STRATEGY
- Partner with Sales, Product and Technical Success teams to support complex, high-value deals as a technical and strategic advisor.
- Translate customer business needs into scalable technical solutions and architectures.
- Engage with senior customer stakeholders (CTO/CIO/VP-level) to drive alignment on vision, roadmap, and adoption.
- Lead technical strategy discussions during key deal stages, including discovery, solution design, and executive presentations.
ARCHITECTURE & IMPLEMENTATION GUIDANCE
- Guide customers on best practices for deploying and scaling AI-driven solutions in production.
- Provide architectural oversight across use cases such as LLM applications, integrations, data pipelines, and security.
- Act as a trusted advisor to ensure long-term success, not just short-term wins.
PRODUCT & FEEDBACK LOOP
- Bring structured customer insights back to Product and Engineering teams to inform roadmap and prioritization.
- Identify gaps, opportunities, and emerging patterns from customer deployments.
- Influence product direction based on real-world usage, scalability needs, and enterprise requirements.
GTM STRATEGY & THOUGHT LEADERSHIP
- Help shape GTM strategies by identifying repeatable patterns across industries and customer segments.
- Develop scalable frameworks, reference architectures, and playbooks for broader field teams.
- Represent the company externally through customer engagements, industry events, and thought leadership.
EXPERIENCE
- 15+ years of experience in technical leadership roles.
- Strong background in enterprise architecture, cloud platforms, and modern software systems.
- Experience supporting enterprise sales cycles or working closely with GTM teams.
- Exposure to AI/ML systems, especially LLMs and applied AI use cases, is highly preferred.
SKILLS & CAPABILITIES
- Ability to translate complex technical concepts into clear business value for non-technical stakeholders.
- Strong problem-solving skills with a bias for action and ownership.
- Excellent communication and executive presence.
- Proven ability to influence without authority across cross-functional teams.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems