About this role
About Faire
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Faire is a community of independent retailers and the brands they buy from, and our offices are where the people serving that community do their work. The Head of Workplace owns our real estate and workplace strategy across San Francisco, Toronto, Waterloo, New York, and London. You'll run the basics well (safe, clean, cost-conscious spaces) and make sure people feel connected to each other and to our community of retailers and brands. You'll lead the Workplace and Security team and partner closely with Finance, People, IT, and Security. This role reports to the Chief People Officer and is office-aligned in San Francisco.
What you'll do
Real estate and portfolio
• Own portfolio strategy, including capacity planning, site selection, lease negotiations, renewals, and capital needs, based on headcount plans and utilization data
• Build business cases and investment recommendations that balance employee experience, cost, and flexibility
• Contribute to our hybrid work policies using internal data and external trends
Mission and connection
• Bring Faire's mission into our spaces, for example by showcasing the brands we work with, hosting retailers, or building rituals that keep employees close to our customers
• Design & build in-office programs people actually want to show up for, and use employee feedback to keep improving it
Operations, vendors, and safety
• Own daily facilities and workplace operations across all offices, including food service, maintenance, and cleaning
• Set service standards and KPIs with our vendors and hold them to those standards
• Own workplace safety, emergency preparedness, and business continuity, partnering with IT, Security, and Legal
• Own operating and capital budgets and partner with Finance on forecasting
Design and projects
• Set design standards for new offices, renovations, and major investments
• Lead projects from design through occupancy, keeping budget andschedule on track, and approvals documented
Team and stakeholders
• Hire, coach, and grow the right team members with clear ownership and escalation paths
• Agree on a decision process with lea