About this role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Manager of Sales Development to join our team. This is a Hybrid (Dallas, TX) role, reporting to the Director of Sales Development in the SDR department. You will oversee a Sales Development Representative team focused on pipeline generation and lead qualification. In this position, you will actively recruit and onboard representatives, coach the team through call reluctance and rejection, and optimize the outbound tech stack to serve as a crucial bridge between marketing and sales.
What you’ll do (Role Expectations)
• Develop SDRs into sales-ready candidates, training them to identify, contact, and create qualified lead opportunities
• Monitor SDR dashboards to ensure data accuracy, track progress against goals, and identify opportunities for team development
• Motivate, incentivize, and recognize team members to encourage top performance
• Define performance-driven metrics and expectations for pipeline creation, reporting on team and individual results across outbound calls and emails
Who You Are (Success Profile)
• You act like an owner, fueled by a passion for the mission that drives a strong bias for action, and seamlessly navigate between high-level strategy and hands-on execution.
• You are a positive force who approaches complex problems with constructive energy, inspiring your team to remain focused on solutions.
• You think at scale by connecting daily work to the larger company mission, building processes and teams designed to support a high-growth global organization.
• You are highly resilient and adaptable, viewing change as an opportunity while maintaining composure to guide your team through high-pressure situations.
• You lead with integrity by holding yourself and others to high standards of accountability, building trust through consistent and transparent actions.
What We’re Looking for (Minimum Qualifications)
• Demonstrated curiosity an