About this role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Principal Product Manager to join our team. This is a Hybrid role, reporting to the VP, Product Management in the Product Management department. At Zscaler, we are on a mission to make the internet safe for every user, anywhere. In this role, you will lead endpoint security, sandboxing, and anti-malware initiatives, shaping the strategic direction of our cybersecurity products and making a lasting impact on our global customer base.
What you’ll do (Role Expectations)
• Define and drive Zscaler Internet Access(ZIA) offering including TLS inspection, Post-Quantum Cryptography, PKI, Cryptography standards, and key Secure Web Gateway and Proxy product roadmap in alignment with company objectives and customer needs
• Work closely with engineering, sales, marketing, and customer success teams to bring products to market and ensure their success
• Engage directly with customers to understand their challenges, gather product feedback, and identify new opportunities
• Manage the entire product lifecycle from ideation to end-of-life, ensuring that products meet and exceed customer expectations
• Act as the internal subject matter expert, providing training and support to sales and cross-functional teams
Who You Are (Success Profile)
• Thrive in ambiguity, comfortably building the path as you walk it and viewing dynamic environments as opportunities to construct meaningful solutions.
• Operate with a strong ownership mindset, combining a passion for the mission with high integrity and the ability to navigate seamlessly between high-level strategy and hands-on execution.
• Demonstrate a proactive problem-solving focus, eagerly running toward challenges and remaining laser-focused on delivering high-impact outcomes.
• Build high-trust collaboration, prioritizing team success, welcoming constructive feedback, and practicing clear and respectful candor to