About this role
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
The Business Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core business audiences.
The Strategy & Operations function helps Business Marketing turn priorities into effective programs and sound investment decisions. We work across strategic planning, portfolio and resource management, budgets, measurement, and operating systems. The team is expected to jump into a wide range of programs, stand them up, and run them for as long as needed.
About the Role
We’re looking for a resourceful program manager and Strategy & Operations generalist to help Business Marketing tackle changing priorities. Your work may span cross-functional program management, budget planning and analysis, and designing new programs from zero to one. You’ll step into unfamiliar problems, build the structure needed to make progress, and stay hands-on through launch and ongoing operations.
You’ll partner with marketing leaders, Finance, Creative Operations, and other teams to shape programs, organize and lead working teams, and clarify ownership. You’ll help leaders weigh investment decisions and trade-offs, connecting business goals with the budget, capacity, and effort required to deliver.
This role combines strong financial knowledge and practical judgment with hands-on program management and a builder’s instinct. You should enjoy making sense of ambiguity, learning unfamiliar areas quickly, and figuring out how much structure a problem needs. Alongside standing up and running programs, you’ll help manage our portfolio and build AI-enabled workflows that make work easier across the department.
This is a hybrid role, based on our San Francisco office three days a week.
In this role, you will:
- Stand up and run cross-functional programs. Take varied initiatives from initial definition through launch and ongoing operations. Coordinate dependencies, resolve blockers, adapt scope as priorities evolve, and remain accountable for running the program for as long as needed. When a transition makes sense, establish a clear owner and effective handoff.
- Manage the portfolio and resource trade-offs. Maintain a clear view of active and upcoming work, team responsibilities, and available capacity. Help leaders prioritize work against business goals, identify dependencies and constraints, and choose where to invest time and resources.
- Design new programs from zero to one. Clarify the problem, audience, business objective, scope, and measures of success. Turn incomplete requests into actionable briefs and practical operating models. Decide whether work belongs in an existing program, needs a new approach, or can be handled through self-service, a