About this role
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the full-cycle, end-to-end recruiting process for business roles across go-to-market teams, delivering an exceptional experience for candidates, interviewers, and hiring managers
- Act as a strategic hiring partner to business leaders, collaborating closely to define role requirements, develop clear position profiles, and align on hiring plans, priorities, and timelines
- Design and execute proactive sourcing strategies across multiple channels to attract both active and passive candidates for business roles in competitive markets
- Build and maintain strong candidate pipelines, effectively assessing, engaging, and closing top business talent
- Drive an efficient, structured, and equitable interview process while continuously improving hiring workflows and candidate experience
- Track, analyze, and report on key recruiting metrics (time-to-fill, pipeline conversion, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence
WHAT YOU'LL BRING
- 5–8+ years of full-cycle recruiting experience in a high-growth tech company, with early-stage startup experience preferred
- Proven success recruiting and closing candidates across business functions, including GTM, operations, and corporate roles
- Strong ability to build trusted, consultative relationships with hiring managers and interview teams
- Excellent stakeholder management, communication, and prioritization skills in a fast-paced environment
- Data-driven approach to recruiting with experience using metrics to inform hiring decisions and process improvements
EVEN BETTER...
- Experience recru