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Full-time jobsthe United States

Senior Associate, Strategy & Operations - Commerce Platform Logistics - Delivery Cost

doordashusa · New York, NY; San Francisco, CA; Seattle, WA; Los Angeles, CA; Chicago, IL; Sunnyvale, CA; Austin, TX; Denver, CO; Atlanta, GA; Miami, FL; Boston, MA; Washington, DC; Phoenix, AZ · Full-time

About this role

About the Team

 DoorDash’s Commerce Platform is one of the fastest-growing segments in the company—distinct from our Marketplace business. Whereas Marketplace serves DoorDash’s own app customers, Commerce Platform powers merchant-owned eCommerce channels by fulfilling orders directly for their customers (e.g., a Petco.com order where Petco owns the checkout experience, and DoorDash fulfills delivery). Within Commerce Platform, the Logistics team focuses on cost efficiency and sustainable growth across Retail Merchants with multi-day service level agreements and Final Mile delivery in Parcel networks. Our mission is to make efficiency a competitive advantage —reducing costs for merchants so they can grow, while ensuring high-quality deliveries for customers and fair pay for Dashers.

About the Role

We’re hiring a highly analytical, execution-focused individual to help drive cost improvement initiatives. As the part of this team, you will:

• Partner with Finance on weekly Dasher cost performance, identifying trends, root causes, and missed targets.

• Work with Product, Engineering, Analytics, and Operations to design and execute initiatives that improve network efficiency and optimize Dasher pay.

• Contribute to  net new ideas and assess the impact of product-driven cost changes.

• Focus on scoping, sizing, and prioritizing cost improvement initiatives.

• Support operational tests to uncover high-impact levers for cost reduction.

• Partner with Product and Engineering to roll out cost initiatives that scale.

You're excited about this opportunity because...

• Data mastery: You can confidently speak to weekly cost trends and portfolio performance at a granular level.

• Execution: You don’t just model opportunities—you see them through from concept to deployment.

• Cross-functional influence: You bring Finance, Product, and Operations along with you to implement change.

• Innovation: You contribute fresh ideas to improve efficiency, cost fairness, and merchant growth.

We're excited about you because...

Must Have Skills:

• SQL and BI tools (Mode, Sigma, Tableau)

• Excel/Google Sheets expertise

• Financial modeling & forecasting

• Analytical rigor & resourcefulness

• Experience working cross-functionally with Product & Analytics

• Strong communication skills

• Track record of owning strategic initiatives in high-growth environments

• Self-starter mindset & adaptability

Nice to Have:

• AI tools (Claude Code, Codex, Cursor)

• Computer Science background or coursework

• Statistics or predictive modeling experience

Typical Backgrounds:

• Start-up Operations/Business Operations

• Consultant

• Strategy & Operations Analyst

• Product Analyst

• Investment Banking Analyst

• Business Analyst

Applications for this position are accepted on an ongoing basis Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related fa

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