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Full-time jobsthe United States

Staff Site Reliability Engineer

zscaler · San Jose, California, USA · Full-time

About this role

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Staff Site Reliability Engineer to join our team. This is a hybrid role going into the San Jose, CA office 3 days a week, reporting to the Chief Architect, REIS in the Cloud Infrastructure & Operations department. You are an SRE with proven experience in Linux/UNIX System Administration and hands-on expertise in building infrastructure and managing platforms like Kubernetes using automation tools and high security standards. In this role, you will troubleshoot complex Linux networking and security issues, apply a strong understanding of firewall technologies, and manage access across various systems, platforms, and applications.

What you’ll do (Role Expectations)

• Create and maintain highly scalable solutions based on KVM Linux, Kubernetes, and Public Cloud Providers

• Analyze and troubleshoot systems performance and complex issues across operating systems and applications

• Maintain platform security and observability through nftables and comprehensive monitoring

• Manage and deploy systems and software in diverse environments, including Kubernetes and Openstack

• Write and maintain custom tools using Python, Golang, and BASH

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

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