About this role
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Technical Content Lead Opportunity
The Office of the CTO for Strategy & Customer Zero is seeking a creative, articulate, and thought-provoking Technical Content Lead to translate complex technological initiatives and enterprise security architectures into dynamic, engaging content.
In this role, you will be responsible for crafting high-impact messaging for three primary stakeholder audiences:
• The Customer Zero Team: Highlighting Okta’s internal technology adoption and helping the world understand how we ‘drink our own champagne’, depict real-world deployment lessons, and portray architectural best practices. Key messages will be delivered through Okta TV, webinars, technical whitepapers, and industry conferences by the Customer Zero team.
• The Executive Sponsor Program: Creating executive-ready briefs, thought leadership pieces, bespoke talking points, poignant content and relationship nuggets, and strategic messaging that resonate with Okta’s strategic customers and their CxO’s. Key messages will be delivered primarily through 1:1 peer-to-peer CxO relationships, with occasional onsite Executive Briefings and roundtable discussions.
• The CTO for Strategy: Partnering with the CTO to produce thought-provoking whitepapers, vision documents, FAQ’s, and strategic briefs that articulate long-term technology roadmaps and market positioning.
You will partner closely with Marketing, Legal, Sales, and Customer Success to strike the perfect balance between technical rigor, brand alignment, and customer-facing impact.
What you'll be doing
• Multi-Audience Content Creation: Write, edit, and publish dynamic, high-quality technical content, whitepapers, strategic briefs, blogs, and FAQ’s tailored for executive, internal, and customer-facing audiences.
• Customer Zero Storytelling: Partner directly with the Identity engineering and architecture teams to turn real-world internal deployment use cases into practical guidebooks, reference architectures, and customer-facing narratives that facilitate platform adoption and build market trust.
• Executive & Strategic Support: Collaborate directly with the CTO for Strategy to translate high-level vision, product direction, and zero-trust AI architectures into clear, compelling narratives.
• Cross-Functional Alignment: Partner with Marketing, Legal, Sales, Customer Success, and Product teams to align key technical communications with corporate brand standards, c