Position Summary
Join K Health as a pioneering clinical leader and play a key role in transforming healthcare delivery. At the forefront of innovation, our AI-powered tools are redefining standards for high-quality, efficient care. In collaboration with leading hospital systems across the country, we are expanding access to healthcare through state-of-the-art Virtual Comprehensive Care Clinics.
K Health is seeking an innovative, technology-forward Medical Director to serve as a senior member of the Medical Leadership Team and help lead the next generation of AI-enabled healthcare delivery. Reporting directly to the Chief Medical Officer, this executive physician leader will oversee clinical operations for a 24/7 virtual care platform that provides integrated primary care, behavioral health, and acute care services through text and video-based interactions.
Join us in shaping the future of healthcare and making a meaningful impact on the lives of patients nationwide.
Responsibilities and Essential Duties
- Become an expert in our AI based care delivery model, which uses data driven models to provide quality care efficiently
- Develop a comprehensive understanding of our clinical practice within our consumer and partnership clinics
- Owner of clinical policy and regulatory oversight within Virtual Clinic
- Collaborate with Practice Manager to assess opportunities for continued operational improvement
- Participate in the customization, development, design, standardization, implementation, and review of medical operations, protocols, and data to ensure operational accuracy and efficiency
- Lead a partnership clinic, from development to launch, be accountable for the oversight and management of clinic operations and practicing clinicians
- Provide clinical expertise to both internal teams (operations, product, medical, regulatory, non-clinical, marketing, and data science) and external teams to ensure that clinical needs and business strategies are met
- Share regular updates and create presentations to the Medical Leadership Team as well as other key stakeholders
- Develop and deliver best in class training for all clinical team members. Modifying as needed to meet the standards and requirements of each partner system
- Establish excellent communication and collaboration with cross-functional partners both internally and externally
- Responsible for timely delivery of high-quality clinical quality data and tools, working in concert with data science and analytics teams
- Support the establishment, maintenance and communication of appropriate policies, procedures, and clinical practice guidelines
- Assist with planning, development, and modification of the clinical workflows and processes for each partnership
- Work with the operations team to develop and maintain scalable processes and procedures for the medical team
- Lead or assist in writing, reviewing, and/or approving clinical project deliverables such as scope definition documents, product integration, handbooks, manuals, QA monitoring plan and tools, patient safety management, close-out and handoff plans, and readiness plans
- As our clinic expert you will assist with the development of media, presentations, and demonstrations
Additional Duties
- Clinical hours will vary but anticipate 8-20 hours per week based on clinic need
- Demonstrated experience managing and mentoring team members. Effective leadership and critical thinking skills and proven ability to foster team productivity, unity, and cohesiveness
- Educate patients on appropriate treatments and care plans for their health needs
- Co-manage patients with external partners within our healthcare delivery model
- Manage patient follow ups for chronic care programs
- Prescribe medication and refills as appropriate
- Elevate comprehensive remote care; provide compassionate and meaningful care
- Think on your feet to devise creative solutions to problems that arise or escalate,