1. The Parties & the Service
This Agreement is between you (the "Client") and PBridge ("PBridge", "we", "us"). It governs the Career Accelerator and Apply Assist services (the "Service"), in which our Career Success Team reviews your background, optimizes your CV, identifies relevant roles, and submits tailored job applications on your behalf, with a tracking report of submissions. The specific deliverables and volume depend on the package you purchase.
2. What the Service Includes
Depending on your chosen package, the Service may include: CV review and optimization; identification of roles matched to your target roles, countries, and job types; preparation and submission of tailored applications (including cover letters and online forms) on your behalf; and a tracking report listing each submission and its status. The number of applications and the delivery period are those stated for your package at the time of purchase.
3. Our Commitment & Interviews
Our entire focus is getting you to the interview stage. We optimize your CV, target the roles where you have a genuine edge, and submit strong, tailored applications designed to get you in front of hiring managers. We will do everything within our service to maximize your chances of being interviewed. At the same time, we are honest with you: the final decision to interview or hire always rests with the employer and is outside our control. We therefore commit to the quality and effort of the work — not to a specific number of interviews, offers, salaries, visa sponsorship, or relocation outcomes, which depend on employers and your own performance.
4. Fees & Payment
All packages are one-time payments at the price displayed at checkout, in your local currency where shown. Flex plans are billed monthly at the displayed rate; each month is paid in advance, you may cancel at any time, cancellation stops future billing, and applications continue to the end of the paid period. Unused weekly application slots do not roll over. Payment is made via our payment partners (card) or by verified bank transfer. Your slot is reserved and work begins once payment is received and confirmed. Prices may change over time, but the price you pay is the price shown at the moment of your purchase.
5. Refund Policy
Career Accelerator and Apply Assist are professional labour-based services. Once work begins, fees become non-refundable because payment covers the time, expertise, and resources used by our Career Success Team to review your profile, rebuild or optimize your CV, research suitable opportunities, prepare application materials, and complete application activities on your behalf.
A refund is only available if work has not yet started. This means a refund may only be considered before any CV review, CV rebuild, profile analysis, job research, application preparation, or application submission has begun.
Once any part of the Service has started, including CV improvement, role matching, account setup, application preparation, or job submissions, no refund will be issued.
The Service is based on professional effort and delivery. While we are committed to maximizing your chances of reaching interviews, PBridge does not guarantee interviews, job offers, salary outcomes, visa sponsorship, or employment, as these decisions are made solely by employers.
6. Your Responsibilities
To deliver the Service effectively, we rely on you to: provide accurate, complete, and current information (including your CV, work history, and contact details); respond promptly to our requests for information or clarification; supply any account access or details reasonably required to submit applications; and attend, prepare for, and respond to any interviews or employer communications yourself. Delays or inaccuracies on your side may affect delivery, and we are not responsible for results lost due to incomplete or inaccurate information.
7. Authorization to Apply on Your Behalf
By purchasing the Service, you authorize PBridge to submit job applications, create necessary application accounts, and represent the information you have provided to prospective employers on your behalf. You confirm that all information you give us is true and that you have the right to seek the roles you target. You remain responsible for the accuracy of your own credentials and for honouring any commitments you make to employers.
8. Data & Confidentiality
We handle your personal information and documents in line with our Privacy Policy. We use your data only to deliver the Service and do not sell it. You may request deletion of your data after the Service concludes, subject to records we are required to retain.
9. Limitation of Liability
To the maximum extent permitted by law, PBridge's total liability arising out of or relating to the Service is limited to the amount you paid for the package in question. We are not liable for indirect, incidental, or consequential losses, including lost job opportunities, lost income, or decisions made by employers. The Service is provided on a reasonable-efforts basis.
10. Termination
We may decline or discontinue the Service if you provide false information, behave abusively, or ask us to act unlawfully or dishonestly (for example, misrepresenting your qualifications). Where we discontinue for these reasons, fees already paid remain non-refundable as set out in Section 5.
11. Governing Law & Disputes
Any dispute arising out of or relating to this Agreement will first be handled in good faith between you and PBridge. Where a dispute cannot be resolved amicably, it will be governed by and construed in accordance with applicable law. Nothing in this Agreement removes any rights you may have under mandatory consumer-protection laws that apply to you.
12. Contact
Questions about this Agreement? Email support@pbridgeco.com or visit our contact page.